Time magazines Top 100 Books

http://www.time.com/time/2005/100books/the_complete_list.html

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Quiz your self at livescience.com

http://www.livescience.com/

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Book links ..

http://lifehacker.com/software/hack-attack/13-book-hacks-for-the-library-crowd-269953.php
mentions following useful links:

http://www.goodreads.com/shelf/top_shelves

http://www.wowio.com/index.asp

http://digital.library.upenn.edu/books/

 

Link for Interview Questions on .net, c# ..

Useful site:

http://www.dotnetuncle.com/

 

How to deal with complaints

Key Points

• Don’t hesitate to apologize, do it sincerely, and
  protect your business’s integrity, and reputation by going the extra
  mile to resolve the problem.
• When clients are wrong, break it to them gently.
• Closely consult with clients when developing a subjective item such as a web site, and educate them as to its value.
• Don’t tolerate clients who become abusive and can’t be managed professionally — cut them loose.

Source: http://www.sitepoint.com/article/handling-client-complaints/2