Resume

Skills

More than 16 years experience in the IT industry out of which 4 years were spent working with companies like IBM Global Services, Deloitte and Touche, Georgia Pacific in USA. Strong communication skills, project management skills and analysis skills. Have worked with USA and UK clients. Familiar with main frame technologies to latest technologies. Ability to specify processes that need to be followed during a SDLC.

• Project Management
• Business requirements gathering
• Process oriented, Proactive approach.
• Strong writing skills
• Excellent communication skills
• Experience in wire-frames, site maps, HTML documentation, functional specifications documents etc.
• Ability to identify client business goals and objectives and translate them into a functional specifications associated to those goals and objectives.
• Present business process flows and technical issues to clients in a manner that is clear and easy to understand.
• Use questioning techniques and listening skills to understand
• Belief in hard work, ethics and principles

Currently working as a Project Manager at a company based in Chandigarh, India.

Experience

Intelligaia Chandigarh (Panchkula) – Feb 20, 2006 to current
Project Manager

 

Multiple client and project handling skills, with multiple technologies. Managing projects for Fortune 500 clients like Microsoft, Hewlett Packard, Wells Fargo, CISCO. Technologies involved vary from .Net 3.0 (WinFX), XAML on Vista platform to ASP.NET to PHP and MySQL.

Have to liaise with our US-based partners and interact with them on a daily basis. Have to provide cost estimates. Prepare Project plan, define high-level architecture, scope documents. Use Basecamp as a project tool to set milestones, define to-do’s, use writeboard to define scope and exchange messages on a daily basis. The projects involve setting up a team, allocating tasks to them, sharing the vision of the project with them, instilling spirit of responsibility, consulting with team while setting delivery dates and milestones and ensuring adherence to delivery timelines, defining programming standards to be used, quality processes to be adopted, having daily meetings with the team. Ensuring that the project is under control and any scope changes are handled through Change Requests. Function as single point of contact for reporting project status.

Motivated the .Net development team to move from ASP.Net 1.0 to .Net Framework 2.0 by creating a sample application that worked as a functional prototype. The sample application used 3-tier layer (data, business and presentation) along with CSS based design. This used .Net 2.0 framework control sets like Master page, Site Map, Themes, Login View etc. This is now also being used as a rapid prototyping tool by our team of technical architects.

NetSolutions Chandigarh – June 2003 to February 12, 2006 –
Business Analyst

 

Joined this company with the brief to increase the business revenue and market the company’s expertise in web-based technology for clients based mainly in USA and UK. The intent was to bring in more projects and respond to clients queries promptly. The employee strength of the company had grown from approx 20 employees when I joined, to about 80 employees in Feb 2006. This was mainly done by improving the proposal document that was sent to the clients and ensuring that our response to the client was fast, well-written and ensuring their requirements were being met. This ensured that new projects were always there in the pipeline and any bottlenecks regarding project availability was not a constraint. Certain templates were also created that could be used repeatedly for the same application e.g. eCommerce sites, Property sites etc. A lot of interaction with the Project Managers was also required to get their feedback in cases of request for proposals that did not have standard features. Communication with the clients was also a regular feature. Templates for wire-frames and site maps were also created.

Primary responsibilities included: Requirements gathering, planning, scheduling, and proposal development; considering alternative solutions; leading and managing requirements and analysis activities including gathering, validating, analyzing, and documenting business requirements and business/technical solution; developing consensus on requirements via approved process and templates; and making recommendations for process and business flows.

Day to day responsibilities includes:
· Interacting with clients to gather requirements and needs.
· Define business workflow and technical solution
· Prepare Reply For Proposal.

Proactively suggest business process improvements for internal practices in the company
Kept up-to-date with emerging technologies like Web 2.0, Ajax, Ruby on Rails etc.

1997–2001 Consultant for iGate (Mastech) USA
Software Consultant

 

Worked on 2 assignments with IBM Global Services – Georgia Pacific, Bellingham, Washington State and North Broward Hospital District, (NBHD) Florida. Role was that of a Project Lead who had to report the team activities to the IBM Project Leader. Managed approx 8 people in the team. At the same time, worked on conversion of a legacy application in VAX- RPG to VAX COBOL. Also, worked on conversion of a payroll application to VB, SQL Server platform. The NBHD project entailed ensuring that the existing 400 applications were Y2K compliant. IBM processes were followed throughout these projects.

Worked on an assignment for Deloitte and Touche in Columbus, Ohio with Airtouch Cellular. The project involved gap analysis of their 2 existing software.

Also worked as a Database and Quality Engineer for Osmose in Buffalo, Inc who were releasing a desktop software in VB and SQL Server used to measure the stress on electricity poles.

Was also selected by iGate to keep up with technologies of EAI and CRM by doing courses conducted by Level 8 and YouCentric. The YouCentric CRM software was then used in a Bank of America project in Charlotte, North Carolina.

Project Management

As a team leader of 7-8 programmers, was involved in planning, delegating, directing and controlling progress of targeted system within allotted time and budget. This involved interacting with the Project Executive to ensure that the milestones set in the project plan were met and ensuring that the deliverables were met on time. Was also responsible for collecting weekly status reports from each team member, compiling them and providing them to the Project Executive. Change Management was followed whenever there was any deviation from the set goals. MS-Project was used to keep track of the project. Many projects had developed in-house small applications to keep track of various applications and their status. Team building activities also involved having weekly meetings in which project performance versus expected performance was discussed. It was an open forum for the employees also to discuss the various bottlenecks faced by them. Off-site meetings were also arranged to encourage team inter-action and morale.

During this whole process was involved in various phases of the SDLC. Was involved in requirement analysis (specifying the problem statement, constraints, scope), system analysis (using DFDs and ERDs of both physical and logical systems of existing and targeted systems), system design (flowcharts, pseudocode, file/database design, form design and report designs). Coding was done using various GUI tools like VB, PB and languages like SQL, Java, HTML etc. Implementation was generally done in parallel to the existing project. Documentation was maintained at every stage – right from requirement analysis to implementation.

Database Management

Worked with databases like MS-Access, SQL Server and Oracle. Production and Development databases were kept separate in many projects. Normalization upto 3^rd normal form was generally followed. In some cases, also had to keep data in a denormalized form to facilitate ETL. SQL was used extensively in the projects – joins, correlated sub-queries etc and general performance tuning of SQL statements was done.

Quality Management

Various testing techniques like black box, white box , control structure and GUI testing were adopted. Was also involved writing of test scripts and test cases. Test techniques of unit testing, module testing were adopted. The various test cases and their follow up was maintained through an MS-Access database. Walk-throughs were done at system analysis and design stages by conducting Formal Technical Reviews.

Training

During this period, also kept up with the changing technology by obtaining Sun Certification in Java programming; HTML in Personal and Corporate Use. Also received training in YouCentric’s CRM software, Level 8’s EAI Geneva Enterprise Integration software and PlumTree’s Corporate Portal designing software.

1987–1997 Regional Computer Centre Chandigarh
Programmer and Systems Analyst

 

In nearly 10 years of work at RCC, was promoted from the role of programming, coding and testing to doing analysis and design for new projects. The organizations involved were PGI hospital, HP Co-op Bank, UT Employment Exchange, SCL, Punjab and Sind Bank etc. Was involved in various projects like Financial Management, Cash Collection, Personnel Information System, Draft Issue System for a bank, Management Information Systems, Inventory System, Examination System etc.

Was also involved in teaching various courses like MS-DOS, WordStar, dBase etc to senior government employees and students alike.

PowerBuilder 4 and 5, Oracle 5.0 and 6.0, SQL, PL-SQL, PRO-C, dBase, Foxpro, C, VAX-COBOL, VAX-FORTRAN, VAX-RDB, DCL, UNIX, DOS, Windows 3.1, VAX-VMS).

Education

Post Graduate Diploma in Financial Management(1997)
Bachelor of Arts (1985)
Sun Certified Java Application Programmer (2001)
HTML for Personal and Corporate Use from Florida, USA (1999)

Interests

Reading, sudoku, crossword puzzles, blogging

Future Direction

 

Attended a workshop for PMI certification in May 2007.

Became a member of PMI in June 2007.

Intend to appear for PMI certification in near future.

Would like to complete my MBA which was started in 1997 by doing PGDFM.